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guiding clients to create business strategy

Onboarding new clients starts with these 5 easy steps.

8 min read

Client onboarding is a formative period in any consulting engagement. As you align on everything from workflow tools to project deliverables, the first 30 days leaves an indelible impression. The more you do to make a positive impact, the higher the likelihood you’ll enjoy a healthy, long-term working relationship.

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Considering the Culture Index? Make sure it fits your organization’s needs.

7 min read

As you consider Culture Index, it’s prudent to compare it with other platforms, so you can select the best possible solutions for you and your team.

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Dream Teams Interview - Dan Kenary, CEO of Harpoon

Dream Teams interview: Dan Kenary, CEO of Harpoon

9 min read

What makes a great company culture? In my latest interview, Dan Kenary, CEO of Harpoon Brewery, shared his biggest learnings.

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Is your NPS process set up for success?

6 min read

You need some sort of system if you want to accurately gauge customer sentiment and apply it to your business. That’s especially true when those customers are offering a positive sentiment.

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4 tips to integrate remote teams

CEOs say this is their No. 1 challenge heading into 2021.

3 min read

Remote work is complex—you don’t need nuanced behavioral data to understand that. But when you start to apply behavioral learnings, and think about how a virtual workplace might affect your people differently, you can begin to unpack the challenge.

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Executive team meeting

CEOs say this is their No. 1 priority right now.

3 min read

Your chief executives have likely put out multiple fires over the course of the past nine months. And thanks to the uncertainty of the pandemic, whatever’s top of mind probably feels more urgent and pivotal than ever.

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Austin Fossey

How to identify your hiring priorities

5 min read

Are you overwhelmed with the number of job openings in your organization? Do you feel like you need to fill all the jobs, right now? If that’s the case, first, take a step back and breathe. Given the way 2020 has gone, being in a position to add to your headcount for 2021 (and beyond)…

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2019 hr technology report small business the predictive index

What does responsible BI usage look like?

4 min read

There’s an inherent sensitivity to business intelligence, no matter the organization. So what constitutes “responsible usage” is a point of constant discussion.  Still, Amazon’s recent job posting soliciting two Intelligence Analysts who would have access to “actionable intelligence” raised some eyebrows. That access would include “sensitive topics that are highly confidential, including labor organizing threats…

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PI's Kim Pfluger walking through a new product launch

How to have a successful new product launch

5 min read

Have a stellar product, but struggling to come up with an effective rollout plan? Here are some tips on how to have a successful new product launch.

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marketing team members aligning on strategy

Maverick. Promoter. Venturer: A look inside the people powering Drift’s marketing

9 min read

Want to learn the secret to building high-performance teams? Check out this guest blog from Drift for tips on how to achieve success in the workplace.

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senior leaders aligning on go-to-market strategy

How to build a winning go-to-market strategy

6 min read

Every company with a good idea eventually brings it to market. Make sure your organization has a winning go-to-market strategy with this how-to.

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human resources professionals

Talent strategy is everyone’s job—not just HR’s.

2 min read

Human resources is generally considered to be responsible for people and talent strategy. But the truth is talent strategy is a shared responsibility.

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PI employee providing high-quality, reliable service

The key to providing reliable products and services

5 min read

Quality is important, but so is reliability. How do you ensure you deliver reliable products and services—and keep your customers happy? Here are some tips.

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customer retention strategy

Customer retention: How to skyrocket strategic results

8 min read

Improving customer retention is an effective way to grow your business. Here is a three-step customer retention strategy that works.

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