Why is resistance to change so persistent? The simple answer may just be that people want stability. They want to be able to predict what will happen to them instead of being confronted with the unknown.
A change management process refers to any system or framework a business or organization puts in place in order to help them design, build, implement, and manage change strategies.
Creating and implementing a change management plan helps organize the transition to a proposed change, improves buy-in, and builds trust among team members.
As businesses have moved to remote and hybrid operations, one nagging problem persists: How do companies navigate the inevitable customer success team challenges?
Change isn’t easy. Help your employees peacefully transition with these tips.