How to improve employee performance

3 Lessons 10 minutes completion time

What you'll learn:

You’ll learn how you can improve employee performance through performance management techniques. You’ll also learn how to assess areas of disengagement and recommended action plans based on the results.

The role of engagement in job performance

Following those performance management steps is only one part of helping your employees perform. Another key factor in ensuring desired performance is engagement. Employee engagement is a form of people data that indicates how your employees feel about working for you. A portion of performance on the job has been linked to how engaged an employee is. Those engaged employees will quite often outperform employees who are not engaged. In a more extreme example, studies have shown that U.S. businesses have lost billions of dollars each year in productivity from their disengaged staff.

But just knowing that employees have to be engaged at work is not enough. There are a number of factors to consider. Is disengagement coming from the job itself, the people around them, or their manager? Using engagement survey tools like the PI Employee Experience Survey™ can show you exactly how engagement affects performance in your organization.

The engagement level an individual has with a job is very important when considering individual performance. Let’s say you’re reviewing your survey results and the statement The work I do makes excellent use of my talent/skills and abilities has a very low score. This could mean your employees feel they aren’t in the right role. Maybe the role was poorly defined; perhaps growing business needs caused the role to morph into something new, or the employee might have not been a good fit to begin with. Whatever the reason, taking a frequent pulse on how your employees feel about their job is a necessary step to ensure engagement and, ultimately, desired performance.

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