Everything you need to know about a Controller

3 Lessons 15 minutes completion time

What you'll learn:

This course will cover the strengths and caution areas associated with Controllers, the Team Type that Controllers are associated with, how they balance other teams, and leadership styles associated with Controllers.

Controllers at work

Curious to know what your Reference Profile means about you?

This course will cover everything you need to know about who a Controller is, how they work on a team, and how they lead.

Start by checking out this intro video to understand Controllers at a high level.

Introducing the Controller

Strengths
  • Loyal
  • Conscientious
  • Detail-oriented
  • Anticipates problems
Working styles
  • Enjoys working independently
  • Fast-paced
  • Craves structure and process
Caution areas
  • Skeptical of new people
  • Difficulty delegating authority
  • Can be resistant to change
  • May appear brusque

Structure, process, and making sure we can build the plane as we fly it—that’s what Controllers can do for you. I’m pretty focused on details and getting things right.

— Will Otto

Understanding the Factors

Although this course won’t require that you understand the science behind what makes these profiles accurate, you should be familiar with the four factors that drive workplace behavior. Use the interactive below to get a definition of each factor and how variations in the factors will affect someone’s personality.

Common pattern of a Controller


Understanding the factors will allow you to better understand the common drives we see in Controllers. The image to the right is the most common pattern for Controllers, but don’t be surprised if your pattern varies a little bit. That’s OK! Remember, every person is unique.

Now that we have a better understanding about who you are as a Controller, the next section will cover where you fit within a team.

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