Hire Free/Pro: Frequently Asked Questions

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Can I sign up for Hire Free with Gmail or another free email service? 

No. Only business email domains are accepted for Hire 2.0.

What happens if a user from an active PI software account tries to create a Hire Free account?

The user will receive the below error message.

This happens regardless of the product configuration, or other modules purchased (e.g., Design and Inspire).

Do I lose access to Hire Free after any set period of time? 

No. There is no time limit on Hire Free accounts.

What is the science behind my Job Insights?

The job insights are generated using your job details and best practices from hundreds of hiring managers, millions of data points, and decades of research. 

If I hire multiple people using one job, do those count as multiple jobs or just one?

There is no limit to the number of applicants who can take the Behavioral Assessment. Rather, the number of candidates the user selects to ‘activate’ will count toward their  limit. 

What is the PI Behavioral Assessment?

The PI Behavioral Assessment is an untimed, free-choice, stimulus-response tool that is far more than a personality test. For more than 60 years, thousands of businesses around the globe have used our EFPA-certified behavioral assessment to understand the personality traits that make their employees and candidates tick. Learn more about the PI Behavioral Assessment here. 

Where are the results of my candidate’s PI Behavioral Assessment?

The results of the candidate’s PI Behavioral Assessment are populated with the Candidate’s Name on the Job Insights page. 

How do I upgrade my Hire Free account?

Users looking to upgrade their accounts should contact their PI consultant directly. 

View frequently asked questions about PI subscription plans.

What are the user roles for Hire 2.0?

The chart below outlines user roles, permissions, and suggested applications for the 2.0 version:

RolePermissionsRecommended for
Admin Can view all jobsCan edit all jobsCan view other usersCan change the access levels of other usersCannot change their own user access levelThe PI champion within the organization—those driving adoption and implementation.By default, the first user to login to the account becomes an Admin. 
Full UserCan view all jobsCan edit only their own jobsCan view other usersCannot change user access levelsMembers of the organization directly involved in hiring, creating open roles, and collecting assessment data 
Limited UserCan view and edit their own jobsCan view other usersCannot change access levelsMembers of your hiring team who collect candidate data. By default, every user after the first becomes a Limited User.

Who owns the data in a Hire Free account? 

The same data privacy policy applies to freemium accounts as existing paid clients. The Admin user is the data controller in this scenario. 

Do Hire Free users have access to PI Learn?

Yes, they do, as PI Learn remains a free product.

What’s the ideal company size for PI Hire? 

PI Hire is appropriate for companies of any size. 

Can my PI Consultant access my Hire Free account?

Yes, but only if the client has provided the consultant with Third Party Access.

Where can I find more information on how to best utilize Hire 2.0?

The Hire 2.0 Resource Center houses support articles, e-learning courses, and a video walkthrough of the user’s experience. New resources will be added, including updates to this FAQ page, as needed. 

How does Hire 2.0 differ from Hire 1.0?

Hire 2.0 is the latest version of PI’s talent optimization software, designed to improve the hiring process for any organization using it – whether they’re looking to fill three roles or 300.

In essence, Hire 2.0 is a cleaner, more streamlined version of the previous iteration. It has fewer total features than its predecessor – designed to offer a seamless, more intuitive experience for the user.

The 2.0 version further distinguishes itself from the 1.0 offering by way of enhanced Job Assessment, Candidate Activation, and Interview Builder features.

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