• Accommodating
  • Analytical
  • Deliberate
  • Anticipates problems

A Craftsman is thoughtful, deliberate, and precise, with an eye for managing detail-work and always following through. They're collaborative, but they’ll also work quietly and diligently on their own. They’re not self-promoters but like recognition for their efforts.

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Characteristics of a Craftsman

Natural Strengths

  • Accommodating
  • Analytical
  • Deliberate
  • Anticipates problems

Common Drivers

  • Understanding of rules and regulations
  • Room for introspection
  • Stable work environment
  • Specific knowledge of the job

Blind Spots

  • Can be sensitive to criticism
  • May struggle to perform under pressure
  • Uncomfortable with ambiguity
  • Needs a plan to follow

The Craftsman on a team

Craftsmen are calming, stable forces on the team. They’re known to be understanding, straightforward, and deliberate. They thrive in and help contribute to a culture of precision. Teams are often designed by default rather than intention. A strategic, data-driven approach to building teams is what helps organizations win.

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Managing a Craftsman

Often managers try to manage everyone the same way—and that’s usually the way they like to be managed. But this approach can backfire. People like to be managed differently—and it may not always be in a way that comes naturally to you. Even beyond the individual needs, teams require different leadership styles. You wouldn’t manage a sales team the same way you’d manage a team of developers.

When working with Craftsmen, remember that they’re thoughtful, careful, responsive, and reserved. They’re typically less effective in work environments that have little structure. Craftsmen respect and seek direction. When managing this profile, consider some of the following suggestions:

  • Recognize them for their contributions.
  • Give a clear definition of responsibility and authority.
  • Provide a stable working environment.
  • Allow them time to think through decisions.
  • Let them work on more technical projects.
  • Provide thorough training in all policies, standards, and systems.
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